Privacy & Legal Terms

Refund/Cancellation Policy

Return Policy
If you are dissatisfied for any reason you may return any unused merchandise to MOCORD within 30 days of purchase for a full refund. Products kept for over 30 days without a return request are considered final. Customers are responsible for the cost of return shipping. Products being returned must be in NEW condition and in the original factory packaging. Products have a restocking fee of 15% and will require the purchaser to ship the items to MOCORD at the customers’ expense. MOCORD will cover the cost for shipping to replace items that were shipped incorrectly. If there are any questions about returns, feel free to contact us and we will do everything possible to make sure you are satisfied. Please call the number listed below or email us at contact@mocord.com to process a return.
Cancellation policy
Orders must be cancelled at least 3 business days in advance of ship date to qualify for a refund.
Privacy Policy

Personal Information
MOCORD only collects personal information when you request our services and only uses the information collected to provide those services for you. If you choose to make a purchase, you will be asked to provide contact information (such as your name and shipping address) and financial information (such as your credit card number and expiration date). This information is used for billing purposes and to process your order. MOCORD handle all of this data with the utmost confidentiality.
Third Parties
Any personal information provided will not be traded, rented, sold or otherwise shared with anyone outside of MOCORD, or used for reasons beyond those contemplated in this statement. From time to time, we may engage third parties to process your information on our behalf; however, none of MOCORD affiliates (such as our credit card company) have permission to retain, share, store or use personal information for any reason other than providing the requested service.

Security
To prevent unauthorized access, disclosure and improper use of your information, we have established appropriate physical, electronic, and managerial safeguards to protect the information we collect in accordance with our privacy policy..

Terms and Conditions

AGREEMENT BETWEEN USER AND MOCORD

The network of MOCORD operated by Missouri Co-Ed Roller Derby, LLC or its affiliates or subsidiaries, is comprised of various Web sites and Web pages. All services are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the MOCORD Web Site constitutes your agreement to all such terms, conditions, and notices. Your use of a particular MORCORD website included within the Missouri Co-Ed Roller Derby, LLC Web Sites network may also be subject to additional terms outlined elsewhere on that website (the “Additional Terms”). Additionally, the MOCORD Web Site may themselves contain additional terms that govern particular features or offers (for example, sweepstakes or chat areas). In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular  website, then these terms shall control.
PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEB SITE (this “Site”). By accessing or using this Site, you agree to these terms of use, conditions and all applicable laws. If you do not agree to these terms you may not use this Site.
MODIFICATION OF THESE TERMS OF USE
MOCORD reserves the right to change the terms, conditions, and notices under which the MOCORD Web Sites are offered, including but not limited to the charges associated with the use of the MOCORD Web Sites. You are responsible for regularly reviewing these terms and conditions.

USE OF SITE, PERSONAL AND NON-COMMERCIAL USE LIMITATION
Unless otherwise specified, the MOCORD Web Sites are for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the MOCORD Web Sites.
You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the Site solely for your own noncommercial use, or to place an order with MOCORD or to purchase MOCORD products or services. Any other use of materials on this Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without prior written permission of MOCORD is strictly prohibited.
Harassment in any manner or form on the Site or any of the MOCORD Websites, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a MOCORD employee, host, or representative or other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.
COPYRIGHTS AND TRADEMARKS
The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of Missouri Co-Ed Roller Derby LLC. The collective work includes works that are licensed to MOCORD. Copyright 2011. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names (collectively the “Marks”) are trademarks or registered trademarks of and are proprietary to MOCORD, or other respective owners that have granted

Contact Number
Our Customer Care Specialists are available at 573-239-8083 or via email at contact@mocord.com.

Shipping & Handling method and time shipped after the sale
Shipping
All items are shipped USPS Priority Mail (unless requested otherwise by cardholder) within 48 hours of your purchase. In the event that an item is out of stock or backordered, we will not bill your credit card until the item is shipped to you. We do not ship over the weekend. Purchases may be delivered to your address or to one or many recipients.